she has not been attacked or fallen. I am at a loss for how this might have happened, I do not have a vet anywhere near me to take her to its about a 4 hour drive to one.
Poor girl, is there anywhere that she might have tried to squeeze her head through that could make those marks ? Post a couple of pics of the tank showing the entire set up. For now get some raw unpasteurized honey on it or neosporin. What type of insects do you feed her ? Be 100 % sure there are no insects hiding anywhere in the tank. If you use Neosporin, use a Q-tip and be careful not to get it in the eyes. Honey would be better near the eyes though.
I just put some honey on the area. Diet she Hates veggies! Have to almost force feed her those. She eats meal worms 90% of the time with various other treats. No crickets and nothing is left in the enclosure . Multi vitamin and calcium supplements every other week. Baths every 2 weeks. Lots of social time and out of the cage time.
The set up looks good. How many watts is the heat bulb and how close is she to it , possibly getting burned ? Another thought, is it possible that she went through the bottom of her fake log and tried to squeeze her head through the narrow part ? It looks like she has some type of wound/infection on her face.
Yes I’m thinking an infection or something like that. I can’t see her crawling in her log as she hasn’t done that since she was a baby. She likes her cave and if left alone she would stay in there all day and never come out. ( we remove the cave most of the day) She has always been like that since day one. She has never been one to bask either. Lights are a reptisun 10 T8 linear for overall light. Power sun 160 at the basking area and a ceramic infrared to keep the temperature up in the enclosure.
A 160 watt bulb could burn him from as close as he is in the picture. Keep applying the honey and move the bulb back at least another 7-8 " or try a lower watt bulb.
I have to agree, that is most likely a burn. The 160 watt Powersun is probably getting too
hot at that distance.
We recommend using either a digital probe or a temp gun to measure basking spots, etc
or a combination of them both for the most accurate readings.
Definitely continue to use the raw, unpasteurized honey to help with the burn & hopefully
the infection will clear up soon as well.