Hi there, ask your cousin if there is sand or other loose substrate in the tank , that could irritate the eye. If so , tell them to take it out ASAP. Just put down newspaper or paper towels. Get some plain saline to very gently rinse it, there may be a speck of something irritating it. Rae honey can be used as ointment, it's a powerful antimicrobial. If honey is used , be extra sure there are no loose bugs hiding in the tank, they could come out at night and attack the eye.
Hi there, ask your cousin if there is sand or other loose substrate in the tank , that could irritate the eye. If so , tell them to take it out ASAP. Just put down newspaper or paper towels. Get some plain saline to very gently rinse it, there may be a speck of something irritating it. Rae honey can be used as ointment, it's a powerful antimicrobial. If honey is used , be extra sure there are no loose bugs hiding in the tank, they could come out at night and attack the eye.