That sounds like it may have been an issue when the site was going through some of its maintenance stuff, and ended up being offline for a while. If you have any such issues again, let me know (posting in the Website Comments or PM'ing me directly).
I just set Swordtail's timer for his bath and paused it so I could actually fill his soaking bowl up and he crawled over my phone and canceled the timer
Mirage came out of brumation on April 26. He was doing great. On May 2 he started acting funny. We just redid his tank, and he keeps going into one of his hides. He just lays there. He shows no intrest in food. HELP!