I've had all good experiences ordering from Linda....superworms and hornworms mainly. She once threw in 250 free crickets as a promotion. All arrived in good condition. I will say that I've only ordered when temps. are above freezing so it's a risk to order from any company when it's below freezing....you may have to order overnight shipping with heatpack in the box, and if it's really, really cold they still could die in transit.