So, about four weeks ago I purchased a MegaRay 100w bulb to replace my broken Powersun bulb...I used the MegaRay for about two weeks and my beardie started to close one eye all the time. I didnt like this, so I took the bulb out and put a standard 100w basking bulb in...within two or three days he was back to normal...
so I emailed someone at reptileuv.com and told them what had happened...they responded quickly and told me I probably got a bad bulb and they would ship me a new one ASAP...and for me to ship the bad one back to them...
I am still waiting for the new bulb, but I just wanted to say how happy I was with their service, and how quickly they responded to my emails...it is awesome to see a company that cares so much for their customers and their pets!!
so I emailed someone at reptileuv.com and told them what had happened...they responded quickly and told me I probably got a bad bulb and they would ship me a new one ASAP...and for me to ship the bad one back to them...
I am still waiting for the new bulb, but I just wanted to say how happy I was with their service, and how quickly they responded to my emails...it is awesome to see a company that cares so much for their customers and their pets!!