We bought one of our girls from Sapphire Dragon Ranch and the service was excellent. BUT, the pictures are very deceiving! Our girl was supposed to be RED, and she has NO red to her WHATSOEVER.
We were told that if we still weren't happy with her at the end of 3 months, then we could send her back for our money back. We called him and wrote him at the end of the 3 months and he told us that he would only give us half the money back, minus shipping. We told him that's not what we agreed upon when we first brought up the problem about the dragon not being the color that he advertised, and he told us that he would only take her back at "cost". (Cost being that he would have to look for another buyer to buy her after he got her back from us, even though he made money off of us to begin with.) That's not what we agreed upon, and he said, take it or leave it. We decided to keep her, (even though she's the most vicious thing I've ever had the displeasure to encounter), and see if she would brighten up. Well it's been an additional 8 months and she's still has no color like the color shown in the original picture, and is still vicious (even with working with her for all these months).
I will never again deal with him, or recommend him to ANYONE. He is a huge bait and switch person with his personality. Nice in the beginning to reel you in, then pompous jerk after getting your money in his grubby hands.