I got your pm, thought I would respond here so everyone can see what I wrote.
Defintely keep the coil UVB off, sounds like he has developed photo-kerato-conjunctivitis which is from a bad
UVB light. I've heard that it feels like there is sand or grit in their eyes constantly and that's why they keep them closed and why he is acting like he is asleep when you pick him up, he is uncomfortable. You could use the chamomile tea bags as Kristine suggested. Dunk the tea bag in some very warm water, squeeze it out and let it cool then lay the tea bag on top of the eye lid, it has a very cooling effect. There are a few other things you could use, Turtle eye drops that you would get at a pet store or Saline Eye Wash
NOT the type used for contact lenses, the eye wash is what humans use to wash foreign bodies out of their eyes and you can get it at a drugstore, in the "eye" section.
Some pet stores don't carry the Repti-Sun 10.0 fluorescent tube but that's the ONLY one we recommend you getting from a pet store or you can order it online. Another brand which is actually superior to the Repti-Sun is the Arcadia brand which you can get from
http://www.lightyourreptiles.com I highly suggest that you leave all UVB lights off for about a wk UNTIL you see him opening his eyes almost 100% of the time.
Here's some pictures of some reptiles suffering from P-K-C.
http://www.uvguide.co.uk/phototherapyphosphor.htm It's certainly NOT your fault that you were given the wrong info from the pet store, unfortunately, that happens quite often and I had the same thing happen to me years ago.
The AcuRite brand digital thermometer is great, it will give you both the basking and cool side temp at the same time as well as the humidity level. It should be in the area of the store where the outdoor plastic thermometers are, probably the garden center. Getting accurate temps is a must and the most important reading is the basking SURFACE them and the only way to get that is with either an infrared temp gun or a digital thermometer with long wire & probe end. If the temps are not right, it will prevent proper digestion so in turn can cause impaction.
What feeders have you been giving him and also what greens/veggies? When did he last have a normal poop?
You are trying very hard to get things perfect for him and we will be here to help you every step of the way. :wink: