A few weeks back I'd ordered 500 reptiworms and a few cups of mealworms. I ordered a heat pack and standard shipping. It took 6 days to get here in Central Ohio from Cali, there'd been some snow and plenty of frigid temps. The death count was huge. It was sort of depressing. Such a waste. It should be noted that somehow the heat pack wasn't there tho I'd been charged and it was on the invoice.
I had been corresponding with Susan via email before I received the package because even directly before Christmas shipping didn't take that long. So when I told her they were dead and the heatpack not included she 2 day prioritied a repeat order to me. It took a full wk this time but the heat pack was there, the mealworms were in cloth bags with newspaper just everywhere. (before all in plastic tubs)
Well at any rate, I'm very happy with their service.
Still pretty offput by 2 day priority taking longer than standard. USPS only guarantees overnight which is ...how to keep this PG rated and still express myself fully...well, it's crap. But Mulberry Farms is pretty great.
I had been corresponding with Susan via email before I received the package because even directly before Christmas shipping didn't take that long. So when I told her they were dead and the heatpack not included she 2 day prioritied a repeat order to me. It took a full wk this time but the heat pack was there, the mealworms were in cloth bags with newspaper just everywhere. (before all in plastic tubs)
Well at any rate, I'm very happy with their service.
Still pretty offput by 2 day priority taking longer than standard. USPS only guarantees overnight which is ...how to keep this PG rated and still express myself fully...well, it's crap. But Mulberry Farms is pretty great.
