Hello all,
As Frances Baines mentioned in an earlier post, recovery time can take a few days in some instances. This varies from animal to animal, and will also be affected by time under the lamp. To reassure everyone, I don't care if we have swapped bulbs with you 15 times, if your having an issue that was caused by us, we are going to fix it. Last but not least, everyone is still welcome to call, but email really and truly is the best way to contact me, especially given the current circumstances. The phone stays in the office, but I can and do check emails from home on my days off, and will continue to do so.