Forgot password and cannot sign in...

[BeardieMommi]

Can someone please HELP!!!! I was having withdrawal and had to register with a new name. My username was LuvMyHerps...I tried to have a new password emailed to me, but it told me email was not valid. Then I tried to register with that same email and then it said, that email is already a registered email.... I just want to be able to use my LuvMyHerps account....Can you help me?

 

[gulfbrzdawn]

Okay... so you tried to log in using your original username and selected to have your password sent to you. Do you have the same email address as you did when you joined the first time? Are you sure you typed the correct email address?
If the username and email are still the same, you should not have a problem receiving your password via email.
Try it again to see if you accidently typed in the wrong email address.

 

[diamc]

I'm sending you a pm, Dawn is making a good point about your email address.

 

[gulfbrzdawn]

Was Diane able to help you get back on under your old username?

 

[BeardieMommi]

Was Diane able to help you get back on under your old username?

No not yet...=-(

 

[gulfbrzdawn]

So you tried again and made sure your email was typed correctly? Have you changed your email since joining, the first time?

 

[BeardieMommi]

So you tried again and made sure your email was typed correctly? Have you changed your email since joining, the first time?

I have tried again...several times...I have not changed my email...I am so bummed

 

[gulfbrzdawn]

Wow! I don't know what else to tell you. I wonder if Alex could help you with this problem? I'm sure if he or a mod could, Diane would have done that already.
Sorry!

 

[LuvMyHerps]

YEAH I am back on!!!!!!!!
I tried again today and I was able to get on!!!!!!!!! Thanks for all your help guys!!!!!

 

[gulfbrzdawn]

That's great!
Did you try something different or did the site just decide to stop fighting you? :lol:

 

[BeardieMommi]

That's great!
Did you try something different or did the site just decide to stop fighting you? :lol:

LOL Dawn...I typed the same exact email that I have been typing for days...today it decided to co-operate with me...Thank Goodness...I have missed you guys!!!!