Dravena":qm69rn9p said:
Agh! Okay I have a story I've been wanting to tell about the mistreatment of beardies..
I don't know if I've said it before but we bought her at petco and first off when you walk in there the place just smells of rats and mice. At least keep it clean people.
Then there are the bratty employees. You walk in and they acknowledge you and say hi, but that attitude doesn't last forever unless you're an old lady with a helper dog coming to get poochie some toys.
As soon as you walk to the reptile section they start to act snotty and ignore you.
Over the phone we were told by a sales representative that EVERYTHING reptiles including supplies was 1/2 off..
We got the hidey hole, the dishes for food, and the lights and then finally the reptile. When they grabbed the beardie out of the cage they were very rough and had no empathy for the poor thing.
They just dropped it into the box and handed it to us.
We went to the register sort of disturbed and the lady told us in fact that ONLY the reptile was 1/2 off. BS. We were told over the phone that everything was half off and last time I checked false advertisement was against the law.. Believe me, I work under an attorney..
So we started to get pretty pissed. I just stood there with my family. I didn't even hold back on comments. I said how it was so BS to be treated this way and have the reptiles treated this way.
We tried to convince them what was going wrong.. On top of that they tried to give us false info BS on what we needed to buy..
WRONG. So wrong. SO wrong. I will never go back there.
The attitudes of the employees.. Just so horrifying. They didn't even apologize for the service.
We left with a pissy mood and a stressed beardie. I haven't ever owned one and I knew the little buddy had been grabbed totally the wrong way.
Not to mention it was in a sand covered tank with a heat lamp NO UVB and poop everywhere. Also with around 10 beardies along with it in the tank..
My dad's girlfriend who is a paralegal who I work with called their services and was treated horribly when she tried to make a report..
As SOON as she said "I am working under ___ an attorney and we would be more than happy to begin making a case file" they started treating her royally..
The only thing they care about is not losing their cash..
They also backed off a bit when we said we had 3 witnesses.
Good gracious they are a horrible company. The director of sales of petco him/herself is going to respond within 3-5 business days..
Take that.. Don't mistreat the animals or the customers.. And they even tried to give us false info on the beardie too.