Ok well then don't buy it from them, but realize that is rating for the product itself, not a specific seller. It could have been 1 or 2 bad sellers a year ago who didn't package the bulbs properly. It doesn't matter, amazon keeps the ratings.
Anyways it really doesn't matter. It wasn't a point worth arguing, I was just making a comment...
I don't know what to tell you. You've just gotten unlucky and unless you find one in person, you're just going to have to accept the risk that there is a chance your bulb will come in broken, no matter who you buy from online.
However, many of us here buy our bulbs on amazon; and to be frank, you're the only one i've seen who has had this much trouble. It's just bad luck.
Personally, I'd just try again with amazon but you do whatever you want. Hopefully you can just get a working bulb soon.
-Brandon