I've been in pet stores that had dead dragons in the tank.....sometimes, all you can do is just walk out and never return. For stores that seem to be doing "most" things right, I'll speak up if I see something out of the ordinary. For example, an adult male dragon on display at a local pet store had a burnt out basking bulb. I asked them to check it, and they replaced it within the hour. I've found that most employees at pet stores really do care for the animals, in some cases they just don't know the proper care. Petco and other big chain stores are like this...the employees have to use store products, and often times the stores simply don't stock recommended items.