Cleaner Crew issues

[CoppersMomma]

I recently ordered, and received, the "Cleaning Crews" for my dubia colony. When I opened the containers, I had 10 mealworms in a bunch of debris...no larvae, beetles, just mealworms! I was advised by the company to wait 2weeks for movement that what I got must contain eggs. It's clearly marked on the company's site that the small container will contain mealworms, but also have 100-500 cleaners in various life stages.

Has anyone else experienced this?????? Any suggestions would be a help thanks.

 

[ShannyBeard]

Yes, my husband is still pretty annoyed at being ripped off by a company that sold cleaner crews. :silent: That was months ago and we had no replacement shipment as promised. :silent: Bummer.

 

[Paradon]

the cleaner crews are great and all, but they eat and poop, too. Nothing beats thorough cleaning and disinfecting every once and a while. The same with the reptiles' cages. :wink:

 

[Gail]

I'd demand either a refund or a replacement with actual hatched out cleaners.

 

[ChiefsDaddy]

I'd demand either a refund or a replacement with actual hatched out cleaners.

Good luck. I demanded both of these and got neither. West Coast is a SCAM artist. He tells you to wait a few more weeks so that it will be too late to file a report with Paypal and get your refund. :roll:

 

[ShannyBeard]

the cleaner crews are great and all, but they eat and poop, too. Nothing beats thorough cleaning and disinfecting every once and a while. The same with the reptiles' cages. :wink:

Our bins are cleaner than some people's houses, but it still would be nice to have what was ordered and paid for.

 

[CoppersMomma]

I immediately wrote them, demanding replacement with hatched cleaners...I was told that I would have a shipment sent out Monday, so I'll give it until Friday...I will then file with Paypal, and BBB. We do clean the bins regularly, every week or so. I guess what they say is true, if something sounds too good to be true, it usually is! Lesson learned

 

[Flynnthedragon]

I immediately wrote them, demanding replacement with hatched cleaners...I was told that I would have a shipment sent out Monday, so I'll give it until Friday...I will then file with Paypal, and BBB. We do clean the bins regularly, every week or so. I guess what they say is true, if something sounds too good to be true, it usually is! Lesson learned

you clean the dubia bin every week? Because the frass is actaully very good for the nymphs and new born dubia If anything id clean em out just once a month

 

[Becky08]

Thats funny...i got an order from west coast they were suppose to be 200 small ones...well there wasn't even 100 and way too big for my little guy....said i would get a new order shipped the following Monday well nothin so i e mailed friday knowing they should have been there..sent another e mail..yed they will be shipped blah blah blah....i gave up! Good luck getting ur order"

 

[Becky08]

Oh and didnt get my water crystals either! Jerks!

 

[Flynnthedragon]

aww becky! if i had some heat packs id send you some small ones mine just had babies

 

[Becky08]

Awh! Thats ok i got some from lance! Thanks though! :0)