I would like to take a minute to compare my exsperience with both these websites. I purchased with rainbow a handful of times and they offer great products good prices and extremely fast shipping but most important is there customer service I had a small issue with some phoneix worms I ordered not correct count. I emailed them about this issue and they got back to me within two hours and offered an opology and my choice of replacement refund or store credit I will continue to give them my business.
Now to dubideli.com I ordered 200 roaches I paid extra for seasonal shipping because of cold weather where I live (this also ensures live guarantee) I also requested to hold for pick up at post office. When package was delivered they were all DOA they were not outside at all I met the mailman outside. I took photos and called no answer at all so I email with photos took three days to get a response at this point they asked was it held at post office and was the package insulated I respond I am still waiting for a response this was six days ago so BE WARE OF DUBI DELI
That's a bummer about your experience with dubideli. I've been using them since I got my dragon six months ago and I've never had anything like that happen. In the many times I've ordered from them I've never had more than 5 DOA. Most people I've seen on here have never had any problems with customer service or anything like that.
I am glad you have had good exsperience with them my issue is I paid for seasonal shipping to ensure live delivery and it shouldn't take four days to get a response especially when they require to be notified within 3 hours of any DOA. Rainbow on the other hand there customer service is top notch and will continue to do business with them.