Hi Bunny....they always feel cold when doing a true brumation. Mine sleep at 60 - 70 degrees, like a log. I don't wake them for anything, but if they wake on ther own I offer water dripped on their snout if they want a drink. Then I make sure they are perfectly dry before they go back to sleep. I know it doesn't seem natural, but they are designed to just slow down in a cool spot + sleep.[ of course they have a cave/shelter in the wild ]