I just wanted to share my opinions with the company Reptillian Arts. They sell dubias as feeders, and I ordered some from them. I ordered them 2 weeks ago, paid for USPS Priority Shipping, and USPS has lost the package. It has not moved since November 18th. I have tried to contact Reptillian Arts, and all they are telling me is "We will continue to watch the tracking number, and make a decision soon". I have asked for a refund, and they do not comply.
I recommend you stay away from this company, and continue to order your dubias from DubiDeli or DubiaRoaches.
Very bummed I spent $50 on roaches that will never make it to my door (and if it even does, they will probably be dead from lack of food, heat and oxygen).
I'm sorry to hear you had a bad experience. Shipping issues can happen to any company but they usually stand by guarantees to make up for the occasional problem. Thanks for sharing your experience.