Just wanted to share my opinion of Ghann's thus far. I got my first shipment of crickets from them today. It was supposed to be 2000 3/8" crickets. The packaging is very nice, and they even include egg crate however there were only about 200 live crickets and maybe 300 dead ones. Needless to say I was furious. I called and they quickly looked up my order and offered to make the appropriate corrections and ship out my new order free of charge of course on Monday. I am giving them a second chance instead of demanding a refund, but after spending $40 on crickets I expect to get what I paid for. I an very disappointing though. I have heard some great things about them and they have prices that were really good, but thus far my experience has been all but.
Mistakes, shipping accidents, and even miscounts happen. They send out hundreds of thousands of crickets a week. You had a problem they fixed it. I dont count that as a bad experience.
Mistakes, shipping accidents, and even miscounts happen. They send out hundreds of thousands of crickets a week. You had a problem they fixed it. I dont count that as a bad experience.
The same thing happened to me with Ghann's. I ordered a bulk amount, got 100-200 alive, and a couple hundred dead. Not near as many as I ordered. They re-shipped the crickets free, and I got more, but still a couple hundred less than I had ordered. I'm glad to have dubia now, crickets were too much to deal with.