Rainbow Mealworms

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Re: Rainbow Mealworms

Postby Claudiusx » Thu Feb 13, 2020 7:04 am

Karrie,

Any conclusion to what happened with RM? Did they ever get back to you or try to make it right?

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Re: Rainbow Mealworms

Postby KarrieRee » Thu Feb 13, 2020 7:56 am

Nope heard from the girl once sent pics of the order they sent and never heard a thing back - paid $50 for a bunch of worms you could hardly see and most of them were dead and then the rest died - Hiccup got maybe 4 out of 36
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Re: Rainbow Mealworms

Postby Claudiusx » Thu Feb 13, 2020 8:14 am

Too bad, I'd try reaching out again and ask why you still have gotten no response.
That's not OK.

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Re: Rainbow Mealworms

Postby KarrieRee » Thu Feb 13, 2020 8:30 am

She said they would either send more or reimburse me----------never got anything and heard nothing
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Re: Rainbow Mealworms

Postby beardiebaby19 » Sun Mar 01, 2020 7:32 am

We ordered about 200 crickets from Rainbow Mealworms and only 15 showed up alive. The rest were dead on the bottom. No problems weather-wise and arrived quickly after shipping. Of course, we didn’t have any other food option within an hour, so I was furious. We ended up contacting rainbow mealworms and they apologized and refunded us. They also sent (way more than) 200 crickets on them. All arrived within the next day or two, all alive. I saw this a month later, so not sure what you did to solve this issue. If this happens again, I would just call them! They have nice customer service and will help you solve your problem :)
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Re: Rainbow Mealworms

Postby KarrieRee » Sun Mar 01, 2020 7:38 am

I have not ordered from them again --- I sent them pics of the silk worms as they asked the girl said they would refund or send more and still nothing today- I dont think its my responsibility to hound people once you have done what they asked -- I do not recommend them anymore at all - I dont want some one else to waste their money on a service/ product and $50 was a lot to throw away --- its their business and if they want to treat people like the way I was then they in turn will lose business because I send alot of people to different websites
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Re: Rainbow Mealworms

Postby beardiebaby19 » Sun Mar 01, 2020 7:42 am

KarrieRee wrote:I have not ordered from them again --- I sent them pics of the silk worms as they asked the girl said they would refund or send more and still nothing today- I dont think its my responsibility to hound people once you have done what they asked -- I do not recommend them anymore at all - I dont want some one else to waste their money on a service/ product and $50 was a lot to throw away --- its their business and if they want to treat people like the way I was then they in turn will lose business because I send alot of people to different websites
Karrie

I don’t blame you. We also get our food elsewhere. They should have still reimbursed you at least. That is an awful lot of money, so I would be furious as well.
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Re: Rainbow Mealworms

Postby DragonPete » Sun Mar 01, 2020 7:57 am

I know who I won't be ordering from. Just out of principal. I certainly can't afford that loss either.
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Re: Rainbow Mealworms

Postby jaccck07 » Mon Sep 28, 2020 6:22 pm

That's really bad. Have you contacted them further Karrie? They may be willing to make a refund. :D
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Re: Rainbow Mealworms

Postby KarrieRee » Mon Sep 28, 2020 6:32 pm

No - they were supposed to refund me never heard from them so I have not ordered from them again and I am not recommending them either
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