TopFlight Dubia
- Thread starter Nicholsca
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MrSpectrum
Gray-bearded Member
AFAIK, yes. They were on our list of vendors, but we went with another vendor that's geographically closer during the cold weather.Nicholsca":xtw3lshj said:
No idea why they haven't responded. How long has it been?
MrSpectrum
Gray-bearded Member
I agree that's not acceptable. It's up to you, but IMO it wouldn't be imprudent to follow up with another polite--albeit succinct--email. Then whether they're at fault or not, they've been advised there's a problem and the ball's in their court. YMMV.Nicholsca":19p6i4hi said:
Don't tell me... you're in Missouri. :lol:
charlie476
Member
What day did you contact the website? I just went checked the logs and all messages have replies. We always reply within a few hours on the website (longer if its on the weekend). If you don't hear anything after 24 hours something is wrong or it didn't go through.
MrSpectrum
Gray-bearded Member
Glad you responded--thank you. Assuming Nicholsca did send the follow-up email, if your logs don't show either, or if he didn't receive the responses, then there's definitely a problem someplace. I guess what would bother me (as a past entrepreneur) is, if the problem is at your end, there's no way to tell what else may have slipped through the cracks.charlie476":1qgwgx46 said:
Hope you can solve it/work it out.
charlie476
Member
I went through email logs to cross reference if something got miss marked. It looks like it got tagged as completed without a reply. Our apologies.
It was in regards to Roach chow (we us Mazuri) which can be bought off their website.
Yes its rare but human error happens. Always recommend a followup. If the followup goes unanswered I would take business else where. There was no follow up email.
P.S. Glad it was human error and not website error.
It was in regards to Roach chow (we us Mazuri) which can be bought off their website.
Yes its rare but human error happens. Always recommend a followup. If the followup goes unanswered I would take business else where. There was no follow up email.
P.S. Glad it was human error and not website error.
I assume the roach chow and not a different insect chow?charlie476":22h5ze8h said:
Is there a reason that you use such a high protein chow as opposed to a lower protein chow? Especially with all the research and studies which show that high protein diets lead to extremely high UA content in the roaches, which then get passed to creature eating them?
Not criticizing, genuinely curious if you have a specific reason? I do notice a slight increase in my breeding with slightly higher protein diets, but I make my own chow that is around 4-8% (which lines up with another experts thoughts on the proper amount to facilitate growth and breeding while still keeping UA levels manageable).
Once again, just curious as to your thoughts.
-Brandon
charlie476
Member
Cricket Chow (technically Purina labeled not mazuri but made at the same mill) I think the roach chow you talk about is 24-26%
Mazuri Cricket Chow 20% protein
Purina Cricket Chow 18% protein
They are pretty similar not not the exact same formula. I was told the reason behind two different brandings was in international patent issue.
Mazuri Cricket Chow 20% protein
Purina Cricket Chow 18% protein
They are pretty similar not not the exact same formula. I was told the reason behind two different brandings was in international patent issue.
claudiusx":2koasbyr said:
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