Cape Cod Roaches

This forum is for discussing topics of caring for and breeding feeders (crickets, roaches, etc.) for those interested in raising their own bearded dragon live feeders.

Cape Cod Roaches

Postby timberwolf » Sat Sep 07, 2019 9:07 am

Wondering if anyone has had experience ordering with them? I put in my first order with them last Monday when they had a Labor Day sale. Got the order confirmation but that was it. It's been 5 days today and I haven't had any other emails from them. I guess they didn't ship yet and I even emailed them inquiring about the order but never got a response. Just wondered if this was standard?
timberwolf
Newbie Poster
 
Posts: 15
Joined: Tue Aug 27, 2019 1:15 pm
- Advertisement -
- Advertisement -

Re: Cape Cod Roaches

Postby JumpinJellyfish » Sun Sep 08, 2019 7:03 am

They may have put shipping on hold in expectation of tropical storm conditions from Dorian, but they should also have contact info on their website so you can ask for an update on your order (or you may be able to ask via reply to the confirmation email, if it's not from a "noreply" address).
Never knew I could get so happy about poop, or so comfortable with bugs. :-D
JumpinJellyfish
Hatchling Poster
 
Posts: 156
Joined: Sat Jan 05, 2019 7:58 am

Re: Cape Cod Roaches

Postby timberwolf » Sun Sep 08, 2019 12:02 pm

Thanks for your reply! I tried emailing them twice about the order but they never respond. Don't want to start annoying them but I'd like to know what's going on. I'll give it a couple more days. If I still don't hear anything I'll just have the bank stop the credit card payment. I was hoping for a better experience. They were pretty quick to answer my emails before I placed the order.
timberwolf
Newbie Poster
 
Posts: 15
Joined: Tue Aug 27, 2019 1:15 pm

Re: Cape Cod Roaches

Postby timberwolf » Fri Sep 13, 2019 1:56 pm

** Update. Got my isopods today and I highly recommend this company if you're looking for bugs. I ordered a few different kinds of isopods for my bio active enclosure and could not be happier with them. In total, I ordered over 100 isopods and only had 1 dead one, which didn't matter much because they gave me some extras anyway. Great service, well packaged, quality bugs. No mites or any other unwanted hitchhikers. Their staff is friendly and very knowledgeable. I will definitely order from them again.
timberwolf
Newbie Poster
 
Posts: 15
Joined: Tue Aug 27, 2019 1:15 pm
- Advertisement -
- Advertisement -

Re: Cape Cod Roaches

Postby CooperDragon » Fri Sep 13, 2019 3:02 pm

I'm glad to hear it worked out well! They have such a great selection of bugs it's good to hear their quality is good as well.
Image
User avatar
CooperDragon
Moderator
Moderator
 
Posts: 24405
Joined: Thu Mar 27, 2014 8:41 am
Location: Iowa City, IA

Re: Cape Cod Roaches

Postby MrSpectrum » Fri Sep 13, 2019 5:45 pm

I'm really befused... :?
timberwolf wrote:** Update. .... Great service

:? :? :? That's not what it sounded like in your previous posts. Was there any explanation why it took 2 weeks, or why they didn't respond to your 2 follow-up emails? Last we heard, you were about to "have the bank stop the credit card payment" and you were "hoping for a better experience." :? :? :?

Don't get me wrong--I'm glad you got satisfaction too, but why the sudden turnaround?
MrSpectrum
Juvie Poster
 
Posts: 478
Joined: Fri Aug 16, 2019 6:10 am

Re: Cape Cod Roaches

Postby timberwolf » Sat Sep 14, 2019 1:20 pm

MrSpectrum wrote:I'm really befused... :?
timberwolf wrote:** Update. .... Great service

:? :? :? That's not what it sounded like in your previous posts. Was there any explanation why it took 2 weeks, or why they didn't respond to your 2 follow-up emails? Last we heard, you were about to "have the bank stop the credit card payment" and you were "hoping for a better experience." :? :? :?

Don't get me wrong--I'm glad you got satisfaction too, but why the sudden turnaround?


Lol. Yeah, funny story about that. I'm doing this setup together with my 11 year old son. Needless to say, he's been overly excited from the beginning. CCR did respond to my email. It got delivered while my son was on the ipad so he went ahead and read it then didn't tell me. Their reply then got quickly buried in the inbox and because it was read, it was no longer bold so I never noticed it. Said they were a little behind from the Labor Day sale and from holding shipments from the hurricane. Then the 2nd one was all my fault. They replied to my other inquiry and said that they were holding the shipment because of higher temperatures in my area. I thought the higher end of their LAG temp's were higher than they were so I didn't really consider that as a possibility at the time. I sent that email from my phone while we were shopping one evening. I really don't use that particular account on my phone at all. Mainly just for junk like mobile games, temporary signups, etc. For that reason, I never noticed the reply for a couple days. I totally forgot that I sent it using that account. So none of it was their fault, just some issues on my part. It was a rough week at work and I was taking care of my neighbor's house/pets while they were away. So I had a lot going on and was short on sleep just about every day. :banghead:
timberwolf
Newbie Poster
 
Posts: 15
Joined: Tue Aug 27, 2019 1:15 pm

Re: Cape Cod Roaches

Postby MrSpectrum » Sat Sep 14, 2019 1:25 pm

Good to know. Thanks for clearing things up. :)
MrSpectrum
Juvie Poster
 
Posts: 478
Joined: Fri Aug 16, 2019 6:10 am
- Advertisement -
- Advertisement -


Return to Feeders

Who is online

Users browsing this forum: No registered users